Treat People Well and Do Excellent Dentistry
My Victoria Dentist welcomes patients of all ages seeking dental treatments. We specialize in general, cosmetic and restorative dental services. At our dental clinic in Victoria, we also offer sedation dentistry for patients who have anxiety issues. We are committed to providing a relaxing and comfortable environment for your appointment.
Our office is located on the second floor of the TD Bank building, which is at the intersection of Fort and Douglas Streets in downtown Victoria. There is elevator access from the lobby of the building. The majority of our patients park at the City of Victoria parkades near the building. The two closest are on View Street between Blanshard and Douglas or the library parkade which is also between Blanshard and Douglas but has two entrances, one on Courtney and the other on Broughton Street. The first hour is free at City of Victoria parkades in the downtown core.
The office is designed to provide a comfortable atmosphere and be a departure from the traditional clinical environment that most of us knew when growing up. We have done our best to provide our patients with comfortable chairs, pillows, and other amenities designed to make your experience as pleasant as possible. However, we understand that not everybody is built the same and many people have additional comfort requests such as lumbar support cushions or a blanket. Please let us know if there is anything that we can do to make you experience more agreeable.
On this page, you can read about our staff, all of whom are dedicated to your dental health. Contact our team today to set up an appointment. The dentists on staff are:
Dr. Benjamin Bell, General Dentist
Dr. Su-Ann Ng, General Dentist
Dr. Benjamin Bell, General Dentist
Dr. Rebecca Cobb, General Dentist
I spent a significant portion of my childhood in Victoria. My grandparents and great grandparents lived here, and my family did as well, prior to us moving to northern BC. The north was a fun place to grow up, but I can only assume that the decision to move there wasn’t based on weather. Like many Victoria residents, my parents both worked for the provincial government and decided to move around a bit in an effort to see more of the province. We eventually ended up in Vancouver when I was in high school.
An athletic scholarship for swimming led me south of the border for university. I majored in biology and chemistry with a minor in philosophy at Northern Illinois University. I returned to Vancouver for dental school and graduated from the University of British Columbia in 2004.
Like most new dental school graduates, I felt that the knowledge and abilities that I graduated with were not sufficient to adequately treat my patients. In fact, I am quite sure that the Latin writing on my degree translates loosely to “almost harmless.” Since graduating, I have dedicated myself to improving my knowledge and practical ability by training at some of best dental training institutes in the world. I believe that it is our duty as dentists to constantly improve our skills and keep up to date with new procedures and technology. As professionals in a quickly evolving profession, if we don’t continuously move forward, it is our patients that suffer for it.
As materials and techniques improve, new technology is developed and new techniques come into practice. I invest the time into continuing education and work with the most respected instructors in dentistry to offer the finest care for my patients. As a part of this process, I have adopted procedures such as implant surgery, periodontal surgery bite reconstructions that were, in the past, typically done by specialists.
The primary reason for adopting these procedures is that it gives me more control over attaining a positive end result for both myself and the patient. As a general dentist, I am able to offer these services at a more affordable cost to my patients. By charging more modest fees than specialty practices, I am able to make these procedures accessible to more people.
I am lucky enough to have a job that I enjoy coming to every day. A big part of this is my staff and current patients, but also the knowledge that I will be met with new challenges on a daily basis. I look forward to meeting and being of service to any new patients who are thinking of joining the practice.
Mentor at the Cerecdoctors Training Institute. Cerecdoctors trains dentists in the use of digital crown design for single visit crown placement, implant supported crown design, and comprehensive patient rehabilitation with ceramic technology.
Graduate of the Kois Center for Advanced Dentistry. The Kois Center, based in Seattle, is one of the most respected institutes in the world for advancing dentistry through science.
Trained at Spear Education. Based in Scottsdale, Arizona, Spear Education teaches complex treatment planning and comprehensive care for patients with challenging dental conditions.
Trained at the Pacific Training Institute for Facial Aesthetics (myofascial pain, Botox Cosmetic certification, Dysport certification, TMJ pain)
Trained at the American Academy of Facial Esthetics (Botox certification, TMJ/Orofacial pain)
Graduate of the Hands On Training Institute Implant mini-residency
Trained at the Perio Institute (surgical crown lengthening, gingival grafting)
Trained at the Ideas Institute (bone grafting, gum grafting, sinus surgery, implant surgery and implant prosthodontics).
Completed the Lumineers Treatment Planning and Placement program.
Completed Nobel Biocare mini-residency in Implant Surgery and Prosthodontics.
Completed training in implant prosthodontics and treatment planning with Straumann implants.
Completed the treatment planning program for Invisalign (clear orthodontics) and was a preferred provider.
I was born in Singapore and raised in Vancouver, BC. I attended the University of British Columbia for all three degrees: Bachelor of Science (major in Genetics), Bachelor of Education (Chemistry and Biology), and Doctor of Medical Dentistry. I, like most people, had a horrible experience as a child with my family dentist such that I found it less painful to tie my tooth to a door and slam it shut than to actually go to see him to have it extracted. I passed out and can’t quite remember what happened after, but I like to think I got the medal of bravery from the tooth fairy that night. As such, I had always wondered if an experience and a feeling like that would ever change.
As time would have it, I grew up and had decisions to make as to what interested me and what I wanted to do with my life. Given my strong aversion to seeing the dentist, I hadn’t thought of becoming a dentist until I volunteered at a family health center on the east side of Vancouver where parents would bring their children in for weight, nutritional, and overall assessments. I had noticed an increasing number of children with rampant tooth decay and wondered if only I could do something to prevent that. And so began the path to where I am now.
While still in high school, my interests in pursuing a career in dentistry led me first to volunteer at numerous community dental clinics throughout Vancouver. After completing my undergraduate degree in Genetics at UBC, I felt the need to further my education by undertaking an Education degree and learning how to teach and help others learn, since this is an in-disposable skill that has proven to be useful in everything that I do. After completing that degree, I taught grade 11 and 12 chemistry and biology for the following year all the while still volunteering at various community health clinics and studying for the dental entrance exam. I was accepted into the dental program at UBC that same year.
Since then, dentistry has taken me to places as far as Kings College in London, England as well as Haida Gwaii, where I focused more on the oral surgery aspect of dentistry. When it was time to settle down into a more predictable routine, I found myself, together with my husband Ben, moving to Kamloops to start our own practice. Not having children at the time, we found Kamloops to be a permanent home, but when our two wonderful children came along, we realized the need to be closer to our families and so we moved to Victoria and we have not looked back since.
Time and again, I remember my experience as a child in the dental chair and how much I feared going to see the dentist. This should never be the case for anyone, however, it often is the case for most. To that end, I do my very best to ensure a positive and comfortable experience for everyone. Furthermore, I am committed to providing up to date dental care and education, whilst always willing and available to answer any questions.
Unfortunately, due to a back injury, I have been forced to take some time away from clinical dentistry and do not, at present, see patients at the practice. I am currently working with the dental hygiene students as a supervising dentist and clinical instructor at Camosun College, but I hope to return to the practice one day in the future.
Dr. Lily Nguyen (“Win”) spent the majority of her childhood growing up in Toronto and Winnipeg before her family settled in Ottawa. She received her Bachelor’s degree in Biomedical Sciences from the University of Ottawa and her Doctorate of Dental Medicine degree from Nova Southeastern University in sunny south Florida. Upon graduation, she was inducted into the national dental honor society Omicron Kappa Upsilon for exemplary character and scholarship. Following dental school, Dr. Nguyen pursued advanced training at a 2-year hospital-based general practice residency at the University of Virginia so that she could be better equipped to treat any type of patient who might sit in her dental chair. During her residency, she served as chief resident in her second year; coordinating and providing treatment to patients with medical complexities including head and neck cancer, organ failure, bleeding disorders and children with special needs.
Having spent the last few years living and working in the US, her feet got itchy again and it was time for a new adventure and a change of scenery. She decided to call Victoria her new home after was charmed off her feet by the island’s natural beauty, friendly faces and relaxing pace. On rainy days, she likes to cozy up with some tea, watch all sorts of cooking programs and learn about different cultures through culinary histories. Otherwise, when the weather is nice, she enjoys getting out into nature, dog-watching, and cultivating her (admittedly amateur) green thumb by puttering around in her urban garden.
Dr. Nguyen believes the best approach to dentistry is prevention through patient education and compassionate, patient-centered care. She is dedicated to providing positive experiences and aims to build genuine relationships with all of her patients, making sure they understand their treatment every step of the way. Her patience and approachability are sure to make you feel at ease. She can’t wait to meet you!
Book an appointment or visit our dental clinic in Victoria today.